In addition to having the right talent, it is equally important to have a resource (read indirect labor here) to meet the ever increasing and timely needs of the customer.
However, for most companies, the staff required to run the business properly is (for the most part) ‘unknown.’ So, in today’s customer-driven environment, this can lead to some unsatisfactory outcomes such as missed sales, incomplete or untimely communication, etc.
There are several solutions for companies. One of them is to hire an Industrial Engineer to conduct time studies on staff positions. But another extremely effective yet inexpensive way to do this is by using ‘Activity Logs.’
These logs list all activities and when completed enable a company to gauge the amount of staffing needed for (most) of the positions in their departments.
Below is a view showing a portion of an Activity Log for a Buyer.
Manufacturing and Supply Chain Services
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